Frequently Asked Questions

  • HOW LONG WILL MY CUSTOM FRAMING PROJECT TAKE?

    It generally takes 2 to 3 weeks to custom frame your artwork. In the event you are needing a quicker turnaround, please let us know and we will do our best to accommodate your timeframe through purposeful material selection or working with in-house supplies.

  • HOW IS MY ART STORED AND IS IT SAFE?

    When it comes to handling your art, no step is overlooked. Our staff are highly trained in the best techniques for art care handling and storage. Each piece of artwork or memorabilia is individually packaged and safely binned in our art storage system. Should you have any question or concerns, please feel free to let us know.

  • WHEN I LEAVE MY ART TO BE FRAMED, WHERE IS THE WORK ACTUALLY DONE?

    As a locally owned and operated small business, we pride ourselves in doing all custom framing in-house. Materials are ordered on a regular basis from our suppliers and production begins in our shop upon their arrival.

  • HOW DO I CHOOSE THE RIGHT FRAME AND MAT COMBINATION FOR MY ARTWORK?

    The first step is bring your artwork or memorabilia into our shop to discuss your framing style and needs with one of our design specialists. With over 2,000 custom frame choices, and 500 mat colors/textures the possibilities are endless.

    The best framing designs are created based on a conversation about your style preferences, the intended location, and the item you are having framed. From this point, we will ensure your framing job is customized for your piece in regards to style, aesthetics, and budget. We offer free, no obligation design consultation and quotes.

  • HOW CAN I GET A QUOTE FOR MY FRAMING?

    The only way to get an accurate quote is by bringing your artwork into our shop where one of our designers can help you. With thousands of frames and mats to choose from, the design possibilities are unlimited, making it very difficult to provide quotes by phone or email. Many pricing options are possible and we are happy to work with you to find a solution that suits your needs and budget.

  • HOW MUCH DOES CUSTOM FRAMING COST?

    Many components affect the pricing on custom framing, beginning with what you are having framed. Pricing is affected by the size of the art or item, the type of mats and glass, mounting method, and overall dimension of the frame. Our design specialists will discuss with you the products and methods available and work to find a framing solution that both meets your needs and your budget.

    The best way to get a good idea on the cost of framing your specific art or item is to bring it in to our store. At the store, one of our designers will customize a design for your piece, show you what is available, and provide a quote. The design process is fun, free, and quotes are given with no obligation!

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